2023

RealBiomes Privacy Policy

Definition

For the purpose of this Privacy Policy:

  • "Personal Data" is any information that relates to and identified or identifiable individual;

  • "Privacy Policy" refers to the present document;

  • "Service" refers to the Website;

  • "RealBiomes" refers to the company RealBiomes (coordinates indicated in the footer);

  • "Website" refers to realbiomes.com;

  • "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

What this policy covers?

1. RealBiomes Website

RealBiomes cares about your privacy. RealBiomes undertakes, in any case, to respect the following three essential principles:

  • RealBiomes only collects Personal Data that is strictly necessary for the purpose for which it was collected;

  • You remain in control of your Personal Data;

  • Your Personal Data is treated in a transparent, confidential and secure manner.

This Privacy Policy is intended to help you to understand:

  • What information is collected (I);

  • When information is collected (II);

  • For what purpose it is collected (III);

  • Who sees your information (IV);

  • How long your data is kept (V);

  • What security measures are taken to safeguard your information (VI);

  • What are your rights (VII);

  • How to exercise your rights (VIII).

2. Third party websites

The Website may provide links to third-party sites. In order to use third party content on our websites, you may need to accept their specific terms and conditions, including their cookie policies over which RealBiomes has no control.

I - What information is collected?

1. Personal Data

Information that may be collected is:

  • Your first name (or names);

  • Your last name;

  • Your email address;

2. Usage Data

Usage data is collected automatically when using the Service.

Usage data may include information such as your:

  • Device's Internet Protocol address (IP address);

  • Browser type and/or browser version;

  • The page(s) of the Website that You visit, the time and date of your visit, the time spent on those pages;

  • Unique device identifiers and other diagnostic data.

When You access the Website by or through a mobile device, RealBiomes may collect certain information automatically, including, but not limited to:

  • The type of mobile device You use;

  • Your mobile device unique ID, the IP address of your mobile device;

  • Your mobile operating system;

  • The type of mobile Internet browser You use;

  • Unique device identifiers and other diagnostic data.

RealBiomes may also collect information that your browser sends whenever You visit the Website or when You access the Service by or through a mobile device.

II - When information is collected?

1. Account and Profile information

RealBiomes collects information about You when You:

  • You make a purchase of a RealBiomes product, either through the Website or through a third-party website.

2. Information and content you provide through the Website

RealBiomes collect information and content that you submit through the Website which include, for example, sign up for a newsletter, when you provide feedback or when you participate in any interactive features, surveys, etc.

III - For what purpose is it collected?

  1. RealBiomes does not collect your Personal Data for commercial purposes. However, RealBiomes may notify you, only by email, of the release of products, updates or news.

  2. RealBiomes may use Personal Data for the following purposes:

  3. To access, provide and maintain the Website and its services;

  4. To manage your Account and to manage your requests to RealBiomes;

  5. To contact You by email or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation;

  6. For business transfers, RealBiomes may use Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of RealBiomes assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by RealBiomes about our Service users is among the assets transferred.

  7. For other purposes, RealBiomes may use Personal Data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

IV - Who sees your information?

Information and content that you submit through the Website are only seen and used by RealBiomes. RealBiomes does not transfer your Personal Data.

V - How long is your data kept?

RealBiomes undertakes to keep the Personal Data collected in a form that allows your identification for no longer than is necessary for the purposes for which the Personal Data is collected and processed.

However, the Personal Data may be processed for the proof of a right or a contract. This Personal Data may also be kept for the purpose of complying with a legal obligation or kept in files in accordance with applicable laws and regulations.

Subject to the above:

  • User identification data is kept for a period of five (5) years from the last contact with the user;

  • For the management of the request of right on your Personal Data, your Personal Data is kept for a period of one (1) year;

  • In order to ensure the proper functioning and ongoing improvement of the Website and its services, the raw traffic data associated with and identifier is kept for a period of thirteen (13) months. After this period, it is deleted or anonymized.

VI - What security measures are taken to safeguard your information?

RealBiomes undertake to implement all technical and organizational measures to ensure the security of RealBiomes processing of Personal Data and the confidentiality of your Personal Data.

VI - What are your rights?

You have the following rights:

  1. The right to be informed. This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to;

  2. The right of access. This is your right to see what data is held about you by a data controller;

  3. The right to rectification. The right to have your data corrected or amended if what is held is incorrect in some way;

  4. The right to erasure. Under certain circumstances you can ask for your personal data to be deleted (also called the "right to be forgotten"). This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed;

  5. The right to restrict processing. This gives You the right to as for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or data is being corrected;

  6. The right to data portability. You have the right to ask for any data supplied to be provide to you in a structured, commonly used, and machine-readable format;

  7. The right to object. You have the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing;

  8. Rights in relation to automated decision making and profiling. You have the right not to be subject to a decision based solely on automated processing.

  9. If you are a California resident You have the right to request information from RealBiomes regarding the manner in which RealBiomes shares certain categories of your personal information with third parties, for the third parties direct marketing purposes.

VI - How do you excercise your rights?

  1. If you have logged into the Website and/or created an account, RealBiomes provides you the opportunity to exercise your rights (listed above). You can do this by sending email to: business@realbiomes.com.

  2. California law provides that you have the right to submit a request to RealBiomes at its designated address or by email and receive the following information:

  3. The categories of information RealBiomes disclosed to third parties for the third parties direct marketing purposes during the preceding calendar year; and

  4. The names and addresses of third parties that received such information, or if the nature of their business cannot be determined from the name, then examples of the products or services marketed. You are entitled to receive a copy of this information in standardized format and the information will not be specific to you individually. You may make such a request by sending an email to: business@realbiomes.com.